Support
How Can We Help?
Pick the topic closest to what you need, or jump straight to the questions we hear most.
New Connections
Starting internet, phone, TV or home security at an address — including what's available where you live.
Check availabilityExisting Orders
Questions about an order you've already placed, scheduling, or what happens next.
Call 301-242-8336Installation & Setup
What to expect on installation day, equipment, and getting your service activated.
Call 301-242-8336Provider Questions
Which providers serve your address, what technologies they use, and how options differ.
Browse providersMoving
Arranging service at a new address, and timing it around your move-in date.
Moving helpBusiness Services
Connectivity for offices, retail and multi-location businesses.
Business optionsGeneral Support
Anything else — including how RiverLink works and what we can help with.
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Frequently Asked Questions
Answers about availability, providers, bundling and installation across all RiverLink services.
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Call us at 301-242-8336. Hours: Mon–Sat, 8am – 8pm ET.
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